1 reviews | Active since Jul 2012
BOOKING
I wanted to book for my eyebrow waxing as usual,until a Lady by the name of MPHO gave me a bad attitude and ended up going to Sorbet in Midrand.<br> MPHO was working at reception when I ask for Maureen to do my eyebrows ,she told me Maureen is no longer working there,i asked to be assisted by anyone who is good with eyebrows..since I was used to Maureen its only fair to say that.Thats when she started loosing her temper and said what do u mean they are all good,i said I wouldn't know since I was used to Maureen ,she asked me if I still want o do my eyebrows or not? in a rude voice,i still stayed calm and I said ok its fine book an AP with ,she said what time,i said I would prefer tomorrow again She was rude saying I ASKED WHAT TIME ??? NOT WHEN? that's whe I decided to stop the whole process and rather go somewhere..<br> <br> I feel if you are not patient enough with clients then you should be where you are MPHO,Leave your issues at home,for that matter my friends and I will no longer be using Sorbet centurion MALL
Dear mmapitsi *****ya
Thank you very much for the valued feedback .
We are so sorry to hear about the disappointing experience you had at Sorbet .
It is vital to the success of our business to receive honest and constant feedback from our valued guests.
We have referred your feedback to the owner of the store who will be in touch with you as soon as possible.
We apologise for the inconvenience caused ,and I will ensure your experience does not go unnoticed.
Yours sincerely,
Taz Ismail
Sorbet Guest Relations Manager
Dear mmapitsi *****ya
Thank you very much for the valued feedback .
We are so sorry to hear about the disappointing experience you had at Sorbet .
It is vital to the success of our business to receive honest and constant feedback from our valued guests.
We have referred your feedback to the owner of the store who will be in touch with you as soon as possible.
We apologise for the inconvenience caused ,and I will ensure your experience does not go unnoticed.
Yours sincerely,
Taz Ismail
Sorbet Guest Relations Manager
