DN
Dezi N
1 reviews | Active since Jun 2020
25 Jun 2023, 15:33
BIRTHDAY DISCOUNT MISLEADING
The birthday 50% discount is VERY misleading, my treatments came to R1200 and only received R200 discount as appose to the 50% discount I budgeted for as per sms received. Imagine receiving a bill after treatments and shown the small print on a flyer. What if I didn’t have the extra cash, it’s disappointing especially given the circumstance.
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Sorbet Group's replyOfficial
25 Jun 2023, 20:53Good day, Dezi Mc Nabb
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
Sorbet Group's reply25 Jun 2023, 20:53
Official
Good day, Dezi Mc Nabb
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group