Bad Service - Inferior Product

On 10.10.2022 I went to the Sorbet Salon @ Liberty Midlands Mall. I had gel overlay on my own nails, the product was supposed to change colour (never did ). With in 4 days it started peeling from by nails on the edges. I work at a school, on the opposite side of town and can not just shoot across for random thinsgs. When I went into the salon on 30.10.2022 I showed the receptionist, and the nail technician. They then called the store supervisor. I showed her, she took photos but informed that due to store policy, I should have gone back within 14 days. She said she would contact the owner of the store. She tried and then informed me that that the lady was travelling, but would call her shortly. I left the salon and expected to receive the promised call from either the owner of the store manager. Well, well. To date no call no feedback. That session was at a cost of R370. I spoilt myself that day, and what a disappointment. I have gone to other nails salons, paid let, received better products and feedback. I excepted more from them.