Bad service at Sorbet drybar

Went in for a blow dry at Douglasdale dry bar and wow, such rudeness. Thobile Mlangeni shampooed my hair and quite quickly washed it off, and I said that’s too quick my scalp is still itchy, anyway I let her do her thing but before she started to blow dry I said my scalp is itchy, she said with an attitude, does it mean it’s not clean and you said yes, and I asked if she minds washing it again, she said she does as she washed my hair twice already with a deep cleanser, how rude, she then asked one of her other colleagues to wash my hair. I could not believe it