CW
Cornell W

1 reviews | Active since May 2024

29 May 2024, 12:31

Bad service.

I hade a very bad expeat Sorbet Kollonade Shopping Centre. Called them, explained my issue. They said they will follow up with manager and call me back, needless to say, no feedback. Bad experience very expensive.

0
Replies (5)
Sorbet Group
Sorbet Group's reply30 May 2024, 09:40
Official
Good day, Cornell Willers

We apologize for your experience, which is not the standard we strive for at Sorbet. We've escalated this to our guest relations department, and a representative will reach out to you.

Kind regards,

Sorbet Group
CW
Cornell W's update30 May 2024, 11:12
Reviewer Update
Will see it I get any feedback.
Sorbet Group
Sorbet Group's reply03 Jun 2024, 08:56
Official
Hi Cornell, do let us know if you did get any assistance.
CW
Cornell W's update03 Jun 2024, 09:48
Reviewer Update
NO, I DID NOT RECEIVE ANY ASSISTANCE. VERY Disappointing experience. Don't care about clients.
CW
Cornell W's update03 Jun 2024, 09:49
Reviewer Update
Sorbet Kollonade is pathetic. I wish I can get hold of the owner. Definitely a matter that need management attention.