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boipelo D
1 reviews | Active since Feb 2018
23 Jan 2020, 12:28
BAD QUALITY GEL NAILS
I GOT MY NAILS DONE AT SORBET SUNNINGHILL (SANDTON), I GOT TIPS AND GEL NAIL POLISH ON A SATURDAY BY MONDAY AT LEAST 4 NAILS WHERE CHIPPED. I CALLED THEM AND THEY SAID I SHOULD COME BACK AND REDO THEM. AFTER THE SECOND REDO, THE NAILS STILL CHIPPED AFTER 5 days. I AM DISGUSTED AT THE QUALITY AS WELL AS SERVICE. IT IS TIME CONSUMING AND QUITE FRANKLY ANNOYING. I PAID SO MUCH FOR ****PY QUALITY. GEL SHOULD NOT CHIP.... FULL STOP.
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Sorbet Group's replyOfficial
15 Apr 2021, 20:07Hi Boipelo, thank you for being in touch and for bringing this to our attention. We are so sorry to hear about your experience at Sorbet. The Customer Care Team are working on resolving this as soon as possible. We look forward to serving you with heart.
Sorbet Group's reply15 Apr 2021, 20:07
Official
Hi Boipelo, thank you for being in touch and for bringing this to our attention. We are so sorry to hear about your experience at Sorbet. The Customer Care Team are working on resolving this as soon as possible. We look forward to serving you with heart.