Bad Quality and service - Sorbet Mall of Africa

I went to Sorbet Mall of Africa on the 10th of March 2023. This was my second visit. Barely 6 days later two nails started to lift and I was still within the 7 day policy. I went in on Saturday evening to get it fixed. 4 days later the same 2 nails were lifting and I called in now extremely upset. The lady said she would call me back in 5 minutes. Only to call me the next day and to be rudely told, If I wanted to fix it then I must come through. She then also put the phone down on me after speaking very abruptly to me while I was explaining that this process costed me Time, petrol and the way I was being spoken to was absolutely disgusting. No proper way of speaking. I expected better in terms of quality and customer service.

Extremely Unhappy