KH
Kirsten H

1 reviews | Active since Jul 2020

11 Jul 2020, 17:59

Bad experience at Sorbet Man

I went for manicure on 4 July 2020 at Sorbet Man Cape Quarter in Greenpoint My cuticles were not removed properly, nails were not cut short and clotted blood started forming between my skin and nail. I could not see properly because of the screen between myself and the beautician When i got home, some of the exfoliating sugar/sand cream was still under my skin

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Replies (1)
Sorbet Group
Sorbet Group's reply12 Apr 2021, 21:34
Official
Hi Kirsten, thank you for being in touch and for bringing this to our attention. 
 
We are so sorry to hear about your experience at Sorbet. The Customer Care Team are working on resolving this as soon as possible. We look forward to serving you with heart.