SE
Surana E
1 reviews | Active since Mar 2020
09 Mar 2020, 19:14
Bad experience @ Sorbet, Highveld Mall
If I could give zero stars I would. I was a walk-in client at the Sorbet store in Highveld Mall, Witbank,in desperate need of a facial wax. The beautician was so hasty, couldn't get me out of the room fast enough. I paid R240 for a facial wax where I had to go home and TWEEZE all the hair she didn't get out. I'm sorry, but if you pay that amount of money for a wax you shouldn't have to tweeze and finish the job at home
Helpful (0)
Replies (1)0
Replies (1)
Sorbet Group's replyOfficial
20 Apr 2021, 03:08Hi Surana, thank you for being in touch and for bringing this to our attention.
We are so sorry to hear about your experience at Sorbet. The Customer Care Team are working on resolving this as soon as possible. We look forward to serving you with heart.
Sorbet Group's reply20 Apr 2021, 03:08
Official
Hi Surana, thank you for being in touch and for bringing this to our attention.
We are so sorry to hear about your experience at Sorbet. The Customer Care Team are working on resolving this as soon as possible. We look forward to serving you with heart.