JS
Jan S

1 reviews | Active since Jan 2023

24 Jan 2023, 17:41

Athletes Foot from Sorbet Sunningdale

I usually do my own pedicures and take care of my feet well, but in this instance I had been unwell so I went to Sorbet Sunningdale to do a pedicure for me. A week later I developed a bad case of athletes foot. A week on and I am still tending to it. There is something odd about the staged display of taking out a tool and casually spraying(one side of it) it with something. What are they spraying it with, and why are they only spraying it then? Was it soiled when they put it in their toolbox from the last pedicure? I wonder. Any which way, Sorbet need to up the ante when it comes to santitation in this store. I prefer to see tools sanitised in an ultraviolet lightbox, plastic foot soaking basins properly cleaned after use (not just rinsed), a new piece of sandpaper on the footfile, and that the******s clean their hands thoroughly before they start. I am sad about this because it convenient to have Sorbet nearby, but I wont be vising them again.

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Replies (1)
Sorbet Group
Sorbet Group's reply25 Jan 2023, 07:47
Official
Good day, Jan Sykes

 We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch. 

Kind regards,

 Sorbet Group