ND
Nazreen D

1 reviews | Active since Dec 2016

13 Dec 2019, 12:10

Amazing Service from Head Office, The Glen and Epsom Downs Branch.

I bought a voucher 3 weeks back and misplaced it when I moved 2 weeks ago. I called head office and Robyn quickly assisted me in finding it and said I could collect a new one at Sorbet The Glen. I went to collect and unfortunately there was load-shedding so their systems were down but Anneline at Sorbet The Glen informed me that she would call me in the morning to assist me in collecting it closer to my work as I needed it the following day. Anneline called me and so did Maggie from the Sorbet Epsom Downs branch to tell me that my voucher was ready to collect. Big ups to the Sorbet Head Office, The Glen and Epsom Downs for the speedy assistance even with all the difficulties that came up.

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Replies (1)
Sorbet Group
Sorbet Group's reply12 Apr 2021, 22:00
Official
 
Hi Nazreen, thank you so much for being in touch and thank you for tickling our bones with excitement – we love to hear when our customers are happy. 

We are so glad that you #GotThatFeeling from your favourite Sorbet store. We have forwarded your feedback to our team, but feel free to #ShareYourFeelings on our Facebook page @SorbetGroup too.