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I am so sorry for ever going to the Bedford Centre branch for hair colour. Went there on 21 May, clearly told the stylist I did home dye which flopped, even wrote it in my hand writing on the customer card. She assured me she could fix it. Came out even worse. Despite writing to head office, and them escalating it to the owner of the branch, I had not further reply. I asked if the matter could be sorted by close of business yester - a week later. I cannot see why this matter must be dragged out longer. I asked for a refund since I will not trust this stylist again.