3x Cancellations due to staff issues

I have now on three separate occasions made an appointment at a local Cape Town branch well in advance only for each time a call to be made informing me that either someone is "sick" or some or other excuse of a no show. This has happened twice at your Garden Centre Branch, and now most recently this morning at your V&A Waterfront branch.

It is very clear and apparent to me that this is a staffing issue. I suggest that you review company mandate to avoid the huge staff turnover that you have, as well as dissatisfied customers. I'm a firm believer in giving fair chance, and Sorbet has had three.