Xperia Z5 - Shocking Quality

<p>I have an Xperia Z5 and it one day switched off and continued to restart itself. I was told it was a software problem so I restored it to factory settings. This did not help. I then sent it in for repairs. After 10 days I have now received a new phone. However, the phone does not have a SIM and micro SD card casing! Not only am I disappointed in Sony's phone quality, I am also disappointed in the level of detail they place on repairs. The worst part is that this is all such a waste of my time given my job.</p>