Worst company in S.A

<p> I bought an Xperia Z3 a year ago, the back glass cracked while charging, the earphone jack stopped working and the back glass is lifting away from the phone. I took the phone to SSS cellular as recommended by Sony. Due to the fact that there is a small mark on the bottom of the phone, I was told that my warranty was void ( oh and they charge you for the assessment). I contacted Sony and through their very robotic response clearly stated that they will not assist as they need to adhere to what the SSS cellular has said. I have asked how I caused all these thing to happen to my phone but nobody can answer me. I am sure SSS cellular get bonuses for all the claims they refute.<br />I know Sony will give a robotic response to this as well. So I contacted their complaint department and was promised a response, it took 3 weeks of me hounding them, for them to email me today with the exact response I got before I complained<br />I can only think of taking this to Sony head office Tokyo but nobody in South Africa knows their email address. This is the worst company to deal with in South Africa. I wish I could go back in time and take the Samsung like I always did</p>