1 reviews | Active since Jan 2016

11 Apr 2016, 16:14

water damage z3

So I thought it would be cool to use my new water proof phone to take pics in a shallow pool and thats when I saw I small bubble coming from my phone. Phone is dead..took it in for repair and they say it is rusted and beyond repair..Looks like the warranties doesnt even count in SA and there is no back up in Gauteng..I loved the phone but now I am paying for a phone I cant use because I am on contract and no one can do anything about it..now i am sitting with my old phone,again, for two years untill my next upgrade..really dissapointed and frustrated about this.

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Replies (1)
Sony Mobile
Sony Mobile's reply30 May 2016, 13:12
Official

Thank you for bringing your concern to our attention. You will be contacted shortly by one of our team members via the e-mail address provided for further details.

Regards

Sony Mobile Customer Service Team