UNACCEPTABLE SERVICE

Good day!<br> That one has to find out on Hello Peter that Melissa no longer works in your company is not right- Why does she not have an out of office or something else to inform me that for the last 4 weeks Ive been wasting my time mailing that address- I have been in a 5 month battle with Sony for a replacement phone and this now ridiculous! I demand that someone gets back to me and provides me with a new phone as I am tired of this run around, it is not my problem that someone no longer works with you- someone should have followed up with her work. You only create a bad reputation for yourself.<br> <br> Sony I am tired of this and I believe its ONLY RIGHT that you give me a NEW phone as your replacement I received was FAULTY!<br>