LW
Lyall W

1 reviews | Active since Mar 2015

20 Mar 2015, 15:51

Stay away from Sony Z3

Received my upgrade from Vodacom in January, a Sony Z3 Compact. After 2 weeks of use, I was making a series of calls to clients and after the last call the glass back cover cracked a web of cracks for no specific reason. I thought it would be a warranty issue as sometimes there is a problem with phone batteries causing back covers to break. But both Vodacom and Sony will not take responsibility and after two months and a series of assessments, I still do not have my phone back. The final quote came through the other day for R450 that I have to now pay for a faulty phone. Stay away from Sony!! Should have rather gone for iPhone.

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Replies (1)
Sony Mobile
Sony Mobile's reply26 Mar 2015, 09:47
Official
Hello lrwiggill,

Thank you for bringing the above query to our attention. I do apologize for any inconvenience caused thus far and would like to assist where possible.
To do this, I require a few details and will respond to you via the email address provided.

Kind regards,
Melissa Warren
Sony Mobile Communications