RV
Riaan V

1 reviews | Active since Mar 2017

29 Mar 2017, 13:27

Sony Z3 Constant Manufacturer Issues (No parts or exchange device available )

<p>My Sony Z3 is in for probably its 5th repair in the last 5months due to manufacture quality issues.</p> <p>The phone is now in a non-reperable stage as parts are no longer stocked(as per telecom with vodacom) and neither can sony offer an equivalent new phone. The best offer I get is an outdated Samsung S5 as a replacement, this is ludicrous!!!!</p> <p> </p> <p>Also contract accepted with Vodacom in Sept 2015 now they come back and say contract expires in April 2017 and waranty on the device is about to be void, taking a fat chance i'd say....</p> <p> </p> <p>Waiting for feedback from Vodacom Higher Level repair centre on this quiry...</p>

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Replies (1)
Sony Mobile
Sony Mobile's reply29 Mar 2017, 15:37
Official
Thank you for bringing your concern to our attention. You will be contacted shortly by one of our team members via the e-mail address provided for further details. Regards Sony Mobile Customer Service Team.