1 reviews | Active since Apr 2015
SONY XPERIA WATER PROOF ****, False Advertising
I have a Xperia Z3 Contact that has been at the SSS Cellular Johannesburg repair centre as requested by Sony Head Office, the courier guys dropped the device off on the 1st of April 2015. I called them 2 weeks later to find out my device was booked out of warrenty, I said the device is 3 days old and cannot be out of warranty, they updated the system and then booked the device in warrenty, a week later I called again only to found that the device is BER(Beyond Economical Repair). I then asked them what to do, they said they will mail me the BER report, 3days later no report received after requesting for it on email thrice. I then emailed ***mobile, only to find out if the device is BER then the warrenty is void. This is clearly a factory fault as clearly many sony xperia Z3 users expereice the same issue with this handset as well as the same sh*t service from both Sony and SSS Cellular. My device is still at the SSS Cellular repair centre, it has been 2 weeks passed now, still no reply, does anyone know the CEO of Sony aswellas SSS Cellulars email address or contact details as I will not stop untill this deviceisrepaired or replaced as all portswerefuly closed
Thank you for bringing the above query to our attention. I do apologize for any inconvenience caused thus far and would like to assist where possible.
To do this, I require a few details and will respond to you via the email address provided.
Kind regards,
Melissa Warren
Sony Mobile Communications
Thank you for bringing the above query to our attention. I do apologize for any inconvenience caused thus far and would like to assist where possible.
To do this, I require a few details and will respond to you via the email address provided.
Kind regards,
Melissa Warren
Sony Mobile Communications
