1 reviews | Active since Jul 2016
Sony Xperia M4 Aqua
<p>After I wrote 2 reviews on hello peter about your poor service an email was send to me saying sorry about the poor service I received an email:</p> <p>Dear Wendy,</p> <p>Thank you for contacting Sony Xperia support centre.</p> <p><br />Apologies for the inconvenience caused so far. Please advise how many times you submitted the phone to service center.</p> <p><br />For the latest news, information and product support please visit www.sonymobile.com.</p> <p>If you require any further assistance then please do not hesitate to respond to this email.</p> <p> </p> <p>In Jordan dial 0 ********** 3</p> <p>In Bahrain dial 8000 47 94</p> <p>In UAE dial + ********** 9880</p> <p>In Egypt dial 16727</p> <p>In Saudi Arabia dial ********** -727</p> <p>In South Africa dial 0 ********** 22</p> <p> </p> <p>Please be aware that should you not respond within 5 days of this email your query will be automatically closed. Any further communications will not reach our support and a new query will need to be raised.</p> <p>Kind Regards,<br /> Fatma Wagdi<br /> Sony Xperia Customer Services</p> <p> </p> <p>And guess what I did make contact and send through details, but on one ever came back to me. Its been 5 days I guess my querry are closed without even solving it!</p> <p> </p> <p>Not only are your phones poor, but your service is pathetic.</p> <p> </p> <p>I gave in my phone listing all the problems and vodacom contacted me to say I can collect it, but worst of all is, the phone is 6 months old and now the had to change the whole motherboard or give me a referbished phone??? How does that work the phone is brand new!</p> <p> </p>
Thank you for bringing your concern to our attention. You will be contacted shortly by one of our team members via the e-mail address provided for further details.
Regards
Sony Mobile Customer Service Team
Thank you for bringing your concern to our attention. You will be contacted shortly by one of our team members via the e-mail address provided for further details.
Regards
Sony Mobile Customer Service Team
