RS
RYAN S

1 reviews | Active since Feb 2015

18 Feb 2015, 14:12

SONY - WORST PHONE EVER!

I'VE HAD MY SONY Z1 JUST UNDER 1 YEAR AND WAS COMPLETELY HAPPY WITH IT. I UNDERSTAND ALL THE SAFETY PRECAUTIONS THAT HAS TO BE TAKEN WHEN TAKING THE PHONE UNDER WATER AND I HAVE FOLLOWED IT ALWAYS WHEN DOING SO. ( SAFETY FLAPS ) I HAVE USED MY PHONE ON NUMEROUS OCCASIONS UNDER WATER AND TWO WEEKS AGO IT JUST STOPPED WORKING. I WAS TOLD BY MY SERVICE PROVIDER (MTN) TO SEND THE PHONE TO SSS CELLULAR AND THEY WILL CHECK IT OUT. THEY NOW TELL ME THAT THE PHONE WAS DAMAGED DUE TO THE FLAPS BEING OPEN - WHICH IT WAS NOT AND I NOW HAVE TO TAKE IT UP WITH SONY AND WAS GIVEN A CONTACT NUMBER FOR MELISSA WARREN??? WHICH I AM UNABLE TO GET HOLD OF. I AM COMPLETELY DISAPPOINTED IN SONY FOR ADVERTISING A \WATER PROOF"PHONE AND THE BAD CUSTOMER SERVICE! <br> <br> I WILL NEVER PURCHASE A SONY AGAIN!!! """

0
Replies (1)
Sony Mobile
Sony Mobile's reply18 Feb 2015, 15:51
Official
Hello georgiascholtz,

Thank you for bringing the above query to our attention. I do apologize for any inconvenience caused thus far and would like to assist where possible.
To do this, I require a few details and will respond to you via the email address provided.

Kind regards,
Melissa Warren
Sony Mobile Communications