1 reviews | Active since May 2016

15 May 2016, 20:20

Sony sucks

i purchased a sony experia z3 and after 8months of using it the simcard slot was water damaged but none of the slots were open and the phone is WATERPROOF not WATER RESISTANT , after sending the phone in to be repaired Sony sends it back rejecting it saying its irrepaiirable and gave me a hastle for a whole month its been 6 months and sony still has done nothing about repairing my phone. i have to sit without a phone for a year to wait for my contract to upgrade to get a new phone.. DONT EVER PURCHASE A SONY PHONE AT ALL BECAUSE THEY HAVE THE WORST SERVICE AND WILL NEVER REPAIR IT EVEN WHEN ITS THEIR FAULT! im still sitting with a broken phone

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Replies (1)
Sony Mobile
Sony Mobile's reply07 Jun 2016, 12:52
Official
Thank you for bringing your concern to our attention. You will be contacted shortly by one of our team members via the e-mail address provided for further details. Regards Sony Mobile Customer Service Team