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ROGENDREN R

1 reviews | Active since Oct 2012

29 Jan 2015, 13:40

SONY CHARGING PIN BREAK - NOT COVER BY WARRANTY

So the charging pin on my Sony Xperia Z breaks and is stuck in the charger. called my service provider to check on this and get told that is physical damage. what bull is that. its different if a part on the outside is damaged, but the charging pin cant just break on its own unless poorly made!!!

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Replies (1)
Sony Mobile
Sony Mobile's reply29 Jan 2015, 14:43
Official
Hello ROGENDREN,

Thank you for bringing the above query to our attention. I do apologize for any inconvenience caused thus far and would like to assist where possible.
To do this, I require a few details and will respond to you via the email address provided.

Kind regards,
Melissa Warren
Sony Mobile Communications