******* DEVICE

I have a sony z3 that was 2 months old and was sent in for a manufacture fault.<br> <br> the phone has subsequently been gone for 3 months. I have been in touch with sony support and they have been of absolutely no help to me.<br> <br> the phone has been fiddled with and had parts replaced on 3 separate occasions now over a period of 3 months of which I obviously have not had the device. it is still not fixed and still not back with me.<br> <br> as a big company I do not feel that this is the way you should treat your clients if you expect them to buy your products.<br> <br> I feel that all this constitutes a replacement of the unit as it is blatantly obvious that it was a manufacture fault to the repair centre. I do not feel it is right to have the unit opened and fiddled with on 3 separate occasions and have so many parts replaced.<br> <br> I am not happy with the way this has been handled and am not happy about being forced to take this dysfunctional unit back.