POOR FEEDBACK

I regret to inform you of poor feedback from the company and from one employee in particular over the last two-thrwe months.<br> I reported a problem almost three months ago regarding two of my Sony mobile devices. I eventually heard from an employee, Melissa Warren, regarding this. Almost a month later, nothing sorted or any instructions provided about either devices, I am still waiting to hear from someone. I am highly disappointed and upset at the fact that I have had such a bad experience with Sony and that I am currently paying for a device which is no longer in use. It is not in working condition and is not even being repaired or seen to and this is unacceptable.<br> Please follow up.