Phone Repairs

<p>I had my Sonia Aqua since last November and had to book my phone for repairs now for the 2nd time with Vodacom (I got the phone with my contract).</p> <p> </p> <p>The phone is now with Vodacom Repairs for 14 working days - 3 weeks and according to them they are waiting for four spares from Sony that is on back order. They can't even give me a date as to when my phone will be repaired and they refuse to escalate this or to determine why it's taking so long.<br /><br />Am extremely aggitated by both Vodacom and Sony, absolutely unacceptable customer service.</p>