Over a month without my handset

<p>I have a experia z3,I am with vodacom on contract and emailed them twice, my unit has been in first for software over a week, second time screen issues over a week and now over two weeks for reception and still no handset, this is proving costly as i need to reload all my info emails and apps on picking up from repair centre and uses much data to do so and as a business man very irretating with out my cell for on the go messaging and emails etc....is this a dud unit surlley as a loyal Sony and vodacom customer there is something someone can do please assist....I've also posted a review on hello Peter. Com. I am a avid Sony appliance fan and for technical purposes and I do as a technician understand somtimes a single unit is just a nightmare but I push your product and am horribly disappointed at the moment, I am at this very moment still empty handed,thank you.</p>