KW
Keegan W
1 reviews | Active since Jul 2013
15 Apr 2015, 11:42
NO WARRANTY ON DESIGN FLAW
My Sony Xperia Z1 Compact, screen cracked while entering my password pattern, phone was not dropped or misused in anyway. I HAVE CALLED SONY AND THE SAY CRACKED SCREENS ARE NOT COVERED BY WARRANTY WHICH IS ******* ESPECIALLY IF IT CRACKS ON ITS OWN IN YOUR HAND!! I am not willing to pay to get it fixed and either want it replaced or repaired AND IS STILL UNDER WARRANTY, as it was of no fault of my own and is a common problem with the Sony Z1 range as iv researched A SIMPLE GOOGLE SEARCH WILL SHOW YOU HUNDREDS OF CASES! I am extremely unhappy with the service.
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Replies (1)Sony Mobile's replyOfficial
15 Apr 2015, 17:01Hello webyzn,
Thank you for bringing the above query to our attention. I do apologize for any inconvenience caused thus far and would like to assist where possible.
To do this, i require a few details and will respond to you via the email address provided.
Kind regards,
Melissa Warren
Sony Mobile Communications
Thank you for bringing the above query to our attention. I do apologize for any inconvenience caused thus far and would like to assist where possible.
To do this, i require a few details and will respond to you via the email address provided.
Kind regards,
Melissa Warren
Sony Mobile Communications
Sony Mobile's reply15 Apr 2015, 17:01
Official
Hello webyzn,
Thank you for bringing the above query to our attention. I do apologize for any inconvenience caused thus far and would like to assist where possible.
To do this, i require a few details and will respond to you via the email address provided.
Kind regards,
Melissa Warren
Sony Mobile Communications
Thank you for bringing the above query to our attention. I do apologize for any inconvenience caused thus far and would like to assist where possible.
To do this, i require a few details and will respond to you via the email address provided.
Kind regards,
Melissa Warren
Sony Mobile Communications
