LOAD OF ****!!!

MY FIANCE' HAS THE EXPERIA Z2 AND THE ENTIRE SCREEN CRACKED WITHOUT IT EVEN BEING DROPPED AND NOW WE'RE BEING TOLD THAT IT'S HIS FAULT AND THIS IS A LOAD OF ********!! I HAVE READ MANY REPORTS OF THE SAME ISSUE AND CLEARLY IT SHOWS THAT THERE IS A MANUFACTURING FAULT WITH THESE DEVICES! VODACOM REPAIR CENTRE IS CLEARLY NOT DOING THE CORRECT CHECKS BECAUSE THEY CLAIM ITS PHYSICAL DAMAGE. SONY BETTER STEP UP AND FIX THIS MESS SEEING THAT THEY CLEARLY MANUFACTURING FAULTY GOODS AND ARE NOT OWNING UP TO THIS..