Lack of courtesy/ after sales non-existent

I reported on Hello Peter in April and again in May 2015, about a major issue I'm having with my son's Sony Xperia Z2 Cell phone due to water damage, despite all ports being tightly closed, and it being underwater for all of 3 minutes.<br> <br> After my first report, Melissa Warren of Sony Mobile rep**** on Hello Peter, apologising for the issue I was having and indicated she'd be in touch with me via email. Sony at the time appeared to genuinely be wanting to look into the issue and help.<br> <br> However I have not heard from her or anyone else at Sony Mobile since, yet I am still expected to pay for a phone which does not work! It's almost 4 months since the miserable phone issue began :( this is the first and last time I will be buying any item from Sony, if this is the attitude they have towards their customers.<br> <br> What Now!????