Irritated

<p>Unhappy client</p> <p>I have a contract with mtn with no problems, except when I upgraded to my new Sony M5 which I absolutely loved until it started turning off by itself and eventually died a horrible sony death and wont even turn on. According to MTN and most sites it is a problem with model itself (and others). My problem is that my back screen is cracked voiding my warrenty , but my issue started long before I cracked the screen.</p> <p>I want MTN or Sony to take my phone and fix it, this unacceptable that I have a broken phone (RIP) and it was only a couple months old. MTN said if they looked at the phone they would have to replace my back cover at R1500 first!!!! That is frikken ridiculous. What do I do now?? (I dont even want my back screen fixed, just fix phone software)</p>