1 reviews | Active since Dec 2012
Faulty Sony C4
On 1 October 2015 my wife and i both upgraded our handset. We both took the same Sony C4 device. After about 3 weeks of taking photo's- my wife transferred photo's to the computer. we discovered that her main camera was faulty and taking blurry photo's. <br> <br> Sunday 1 November we returned device to Vodacom repair center and were assisted by Shadly. He was very professional and helpful and determined that the device was faulty. Book in reference number: ***5. <br> <br> After messages from vodacom- the device needed to go back to the manufacturer. On the 12 November 2015 we received a message saying that it was repaired and ready for collection. We went to collect the device. before signing off -we tested the device in store. The repair sheet stated that the camera lens had been replaced by the manufacturer. The Camera was still faulty!<br> <br> The store Manager- Darren- conducted his own tests and determined that it needed to go back as the camera was still faulty and he would insist on CPA Replacement. New repair ***. <br> <br> Device has been repaired again and this is not acceptable. <br> <br> Sony- please abide by the laws of this country and replace the device!
