NM
Nthambeleni M

1 reviews | Active since May 2016

28 Sept 2016, 13:08

Experia M5 switching off when on LTE/WCDMA

<p>I have bought an Experia M5 cell phone. This phone does not work if it is on LTE/WCDMA, it only works when it is on GSM, what a useless phone. How can one buy such a phone only to use on GSM mode these days. If you need to use the internet the phones switches itself off; the bad part is that it will never switch on again unless connected to electricity no matter whether the battery is still full or not. This is a very bad product of Sony. A lot of people are complaining about it on the social media but sony is not doing anything about the problem, therefore Sony is not worried at all.</p>

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Replies (1)
Sony Mobile
Sony Mobile's reply28 Sept 2016, 14:05
Official

Thank you for bringing your concern to our attention. You will be contacted shortly by one of our team members via the e-mail address provided for further details.

Regards

Sony Mobile Customer Service Team