mN
melvin N

1 reviews | Active since May 2015

31 Oct 2016, 21:43

Dissatisfaction with Sony Mobile's M5 Aqua

<p>I have a Sony Xperia M5 Aqua on contract. The phone is about 4 months old. I am currently having the worst experience with the phone. It's the worst phone I ever had and regret taking it. Within 4 months of having this phone it started to freeze, over heats, camera doesn't work, the phone just switches off and only comes back on after like 10 to 15 minutes and the battery is terrible it doesnt even last 6 hours when it was suppose to have a good battery life. Now the speaker and mike doesnt work as well. The phone has already been sent in for repairs at the beginning of October 2016 and yesterday ( 30/10/2016) I took the phone back for repairs because the previous and new problems started with the phone. Presently I have no other phone to use for my business and personal needs because this phone is always being booked in for repairs. I don't appreciate paying for a phone that I always have to send in for repairs and especially when I am not actually using the device. I am very disappointed with this phone and with Sony because I am stuck with a terrible phone for the next 2 years. I really regret taking the Sony Xperia M5 Aqua.</p>

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Replies (1)
Sony Mobile
Sony Mobile's reply02 Nov 2016, 15:39
Official
Thank you for bringing your concern to our attention. You will be contacted shortly by one of our team members via the e-mail address provided for further details. Regards Sony Mobile Customer Service Team