Absolutely appalled❗️❗️

The last time we stayed at the Country House and was extremely unimpressed! When we arrived no one was there to welcome us. Then in the room the toilet was leaking all over the floor and when I complained they threw a towel down! The whole time we were there! Disgusting. We had to ask them to ready the jacuzzi, which they did, then closed it for the rest of our stay. There was no turn down service and I had to ask them to remove our dirty dishes. We had no butler and had to walk around looking for some one to assist us. We have stayed at the Country House before and never had these problems. Wow, how appalling. Definitely won’t recommend to anyone. What a pity👎🏼