SS
Sumoni S

1 reviews | Active since Jan 2020

28 Jan 2020, 18:11

Unprofessional service at Sona’s

Sona's Beauty and Lazer Salon in the Springfield Park Retail Centre.

Absolutely pathetic and unprofessional service. I had booked an appointment for last Sunday to have my nails done. When I get there, the owner pretends to know nothing of my appointment. I then proceed to show her whatsapp chats between myself and her confirming my appointment. She just goes on to show a don't care attitude and says that means nothing. She is apparently too busy to help me ( definitely didn't look that way to me). A complete disregard for customer service. Will most definitely not recommend.

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