RS
Roy S

1 reviews | Active since Nov 2024

07 Dec 2024, 14:50

Ettiene Snyman/Something Retro

Disastrous Experience with Ettiene Snyman (Something Retro Décor) I placed an order and made full payment in May 2024 for items advertised on Ettiene Snyman’s Facebook page, trading as Something Retro Décor. What followed was nothing short of a nightmare that spanned seven months of endless delays, excuses, and eventually, the suspension of all communication. Despite providing alternatives to facilitate the process, I was left feeling ****med and disheartened. On Tuesday, 19 November 2024, the Mustang Eleanor couch was finally delivered—far beyond the promised timeframe. However, the “Dansdoos,” which was included in the agreement and fully paid for, was conspicuously absent. To add insult to injury, the couch that arrived was in substandard condition and fell dramatically short of the advertised quality. Issues with the Product: Condition of the Couch: Poorly manufactured, bearing little resemblance to the advertised item. Lights Installation: No proper brackets were fitted for the lights as promised. The lights provided were haphazardly secured with cable ties, showcasing a lack of professionalism and care. The overall quality of the product lacked the design, functionality, and attention to detail that were advertised. Misrepresentation of Features: The couch was supposed to feature professionally installed, working lights. Instead, what arrived was a shoddy, non-functional approximation that blatantly contradicted what he claims. Lessons Learned: After conducting a basic search on Hello Peter, I found similar complaints against this seller. This confirmed my fears that Ettiene Snyman has a history of delays, excuses, and subpar deliveries. This experience caused months of unnecessary frustration, financial loss, and disappointment. The product I received is not only incomplete but also far from what was promised. Warning to Potential Customers: Do your due diligence before considering any transaction with Ettiene Snyman or Something Retro Décor. My experience strongly suggests a pattern of misrepresentation, poor service, and unprofessional conduct. Don’t fall victim to false promises like I did.

0
Replies (0)