Traumatic Car Sales Experience at Star Nissan, Vereeniging

My horrible experience from Star Nissan Vereeniging late last year(October 2019) but since the day it was delivered to me it has problems, misrepresented and error messages, I complained to the salesman(Muhammad Imtiaz Kaloo) since the first day unfortunately he was very rude to me and I was ignored several times, disrespected, deceived, eventually he blocked my emails and also ignored my calls and whatsapp messages but I continued driving and paying for the car so the main reason I decided to contact you for help it's this major problem I am having on the car whereby I saw an error message on screen which said chases so I took a car for check ups at BMW Pietermaritzburg, and I was told to booked the car in for diagnosis because I was told the car had a motor plan but when I was booking it in BMW technician(Supertech Pietermaritzburg) told me a motor plan wasn't on my name so I should pay for transferring it to my name I did it but I wasn't happy about it because I wasn't told when I bought a car that i'll pay for transferring motor plan and then after I did that up to now it's not transferred to my name because the electricity component was entered by water through tail end light when they were installing tracker by previous owner according to BMW technician diagnosis report which I also paid for it and I was also very unhappy about it so I called the salesman to inform him about all this he was shouting at me over the phone he said it's not their responsibility so I decided to called my current car tracker technician to come and inspect the car but they said they don't use a cable when they install tracker, then I also called my insurance(Price the King/KP ********** ) technician as well to come inspect the car as well they told me they don't cover this problem since they saw that it is caused by someone and said on his inspection report there was also accidents damages on the body of the car so they won't fix my car or help me, so now I decided to contact a Star Nissan Vereeniging Dealer Principal's office they asked me to send all information as much as I can I did that although they delayed to come back to me telling they forgot after nagging them eventually referred to Star Nissan manager(Paul Badenhorst) he took his time to comeback to me he also told me lies then after that I contacted Webank(Tina du Toit) ********** 6271 complaining about paying for the car had so many problems like this one they also delayed me by telling me they appointed two managers in Vereeniging area to with my matter since today I didn't see any communication from them although they also **** said they called me but our communications I was going to be on emails so they'll cc Tina du Toud at head office so decided to contact Wesbank(Tina) again she was taking me back and forth keep on telling me about this two managers who are handling my matter so I decided to move forward I launched a formal complain with Motor Industry Ombudsman of South Africa they told me if they didn't respond in ten working days they'll do their own investigation and take a binding decision so I'm in a third month now nothing is happening they told i must call them once a month for follow ups so confused and i don't know what to do now.

My car don't have a motor and service plan because i can't access it since it is not transferred to my name and the car also met an accident and I wasn't informed before hand, they also mislead me by telling me my car motor and service plan will expire after two years but only to find out it'll expire by end July 2019 after I booked the car in and I was very disappointed. So my wish is to cancel this traumatic deal and all my money paid to be refunded back to me as soon as possible and also Star Nissan Vereeniging to be exposed and shamed so that we'll avoid this kind of tormenting and painful experience i went through won't happen to other families, please terminate their operating license in South Africa because they're the distroyer of consumer's rights, please assist me or advise me, what should I do because I tried the best I can to follow all processes but it seems like everything or system is failing me and my family , I bought this car for comfort and a secure for my family but instead of enjoying it, it became a disaster which i regret big time why I bought BMW at Star Nissan Vereeniging. I also have all communication and reports available I can forward it to you if needs be. My customer's rights was undermined and disrespected as a South African citizen, I was mislead, deceived, however I have a question which scares me a lot, how this car passed COR in this condition? Why insurance(Price the King) company sent me for inspection and said everything is fine and also how the bank(Wesbank) work with this kind of dealership( Star Nissan) this is a highest level of organized crime and *******ion at it's best and disrespecting and undermining Consumer Protection Act of South Africa. This kind of greedy, ******* actions that's highly contributes in South African road accidents which ****s thousands innocent people on daily basis because of selling unroadworthy knowing they're untouchable.