Hellopeter counteracts insufficient service

Some years ago I had continuous problems with a cellphone which was defective. When phoning I could not be heard as a 'bubbly' sound interfered. On several occasions I submitted the instrument for repairs whereupon I was told that the software had been reloaded and it had been repaired. After yet another attempt I actually phoned the relevant branch whose agent, predictably, could not hear me, but the problem still was not resolved. I approached Hellopeter whose most efficient intervention caused the supplier to take my complaint seriously and I was presented with a new cellphone. One can counteract faulty, uncaring service through Hellopeter.