SIMPLE SIM CARD MERGE IS TAKING ALMOST A WEEK TO BE COMPLETED! BAD SERVICE & COMMUNICATION

<p>Dear Allison (Manager),<br />This is really another unacceptable situation you guys are putting me in. Now, I have no means of communication at all!<br />Your procedures to Merge my Old number from Vodacom to MTN still dod not work as the MTN SIM you gave me still Not working.<br />Now my Vodacom Sim was deactivated by you guys But your new MTN LTE SIM is still not working. <br />when I type *141# says: "CONNECTION PROBLEM" OR INVALID MMI CODE" the code is correct so it is Connection....</p> <p>I need you guys to sort this out as I'm facing this challenge since Friday 12th May (Almost a week) when i personally visited the store (Plus 2 more days after that).<br />As I mentioned there before asking to Merge to MTN, and on my emails below, I need to keep my old number as it was confirmed by the 1st person that helped me there. Ask him what has been done and why is taking so long. </p> <p>-NOBODY ANSWER THE LANDLINE 083 - 869 - 1540: I sent an email to you and others at 10:45 am and until now 13:00 pm no answer so I this is showing me that you guys are now ignoring my email and again nobody answers the fixed landline tell number you guys gave me: ********** <br />I'm being frank and direct as I have no choice but start to report this bad service again, starting to be the Hellopeter (where there are so many already!). <br />Hopefully, will not need to be so much effort and lost of time to get my service provided.</p> <p><br />Please revert asap what time my new MTN SIM (with my onld# as I requested from the first day) will be working so I can add Airtime for the first time. I need my old number working today.</p>