EF
Eugene F
1 reviews | Active since Dec 2017
02 Mar 2021, 08:45
Useless and unhelpful Solver body corperate
I Have a Flat at Parkwood Vanderbijlpark and there is no sevice delivery !! The place haven't been painted is years windows are broken for years ! Now I'm trying to sell the place only to find out they are behind on the electrical bill with R800 000 so now I can't sell the place!!! When you try to contact them they don't answer or if they do they are always busy!!!! They are useless!!!!
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Solver Property Service's replyOfficial
08 Dec 2021, 11:13Dear Eugene
Thank you for your email.
Kindly note the following:
- The complex was in arrears before Solver took over. - Upon taking over, Solver submitted detailed budgets and forecasts to try to get the complex into a better financial position. Unfortunately, despite being advised (and minuted at the Annual General Meeting), the owners present at the meeting declined the increase/proposal. This has resulted in the complex running further into a deficit. - The financial problem is also coupled with an owner and trustee reluctance to act against owners in arrears. This too has led to the Body Corporate not being able to meet all its financial obligation. - Contrary to what people believe, the Managing Agent cannot increase levies or incur costs on behalf of the Body Corporate, without the consent of the owners or Trustees.
In saying so, we can only encourage you to attend the Annual General Meeting to voice your concerns. Hope this helps on some level.
Please lean on us if we can assist with anything else.
Thank you for your email.
Kindly note the following:
- The complex was in arrears before Solver took over. - Upon taking over, Solver submitted detailed budgets and forecasts to try to get the complex into a better financial position. Unfortunately, despite being advised (and minuted at the Annual General Meeting), the owners present at the meeting declined the increase/proposal. This has resulted in the complex running further into a deficit. - The financial problem is also coupled with an owner and trustee reluctance to act against owners in arrears. This too has led to the Body Corporate not being able to meet all its financial obligation. - Contrary to what people believe, the Managing Agent cannot increase levies or incur costs on behalf of the Body Corporate, without the consent of the owners or Trustees.
In saying so, we can only encourage you to attend the Annual General Meeting to voice your concerns. Hope this helps on some level.
Please lean on us if we can assist with anything else.
Solver Property Service's reply08 Dec 2021, 11:13
Official
Dear Eugene
Thank you for your email.
Kindly note the following:
- The complex was in arrears before Solver took over. - Upon taking over, Solver submitted detailed budgets and forecasts to try to get the complex into a better financial position. Unfortunately, despite being advised (and minuted at the Annual General Meeting), the owners present at the meeting declined the increase/proposal. This has resulted in the complex running further into a deficit. - The financial problem is also coupled with an owner and trustee reluctance to act against owners in arrears. This too has led to the Body Corporate not being able to meet all its financial obligation. - Contrary to what people believe, the Managing Agent cannot increase levies or incur costs on behalf of the Body Corporate, without the consent of the owners or Trustees.
In saying so, we can only encourage you to attend the Annual General Meeting to voice your concerns. Hope this helps on some level.
Please lean on us if we can assist with anything else.
Thank you for your email.
Kindly note the following:
- The complex was in arrears before Solver took over. - Upon taking over, Solver submitted detailed budgets and forecasts to try to get the complex into a better financial position. Unfortunately, despite being advised (and minuted at the Annual General Meeting), the owners present at the meeting declined the increase/proposal. This has resulted in the complex running further into a deficit. - The financial problem is also coupled with an owner and trustee reluctance to act against owners in arrears. This too has led to the Body Corporate not being able to meet all its financial obligation. - Contrary to what people believe, the Managing Agent cannot increase levies or incur costs on behalf of the Body Corporate, without the consent of the owners or Trustees.
In saying so, we can only encourage you to attend the Annual General Meeting to voice your concerns. Hope this helps on some level.
Please lean on us if we can assist with anything else.