JB
Jonathan B

1 reviews | Active since Jun 2011

28 Jun 2016, 13:38

Unprofessional Service

<p>After the transfer of my first property in Pomona had gone through, I insisted on my levy statement in the first month of occupation and subsiquently the following month but was assured by Daniel Silberman that the account was in credit and I should wait for my first account and than start paying. When my first account arrived I did so and the account was kept up to date. </p> <p> </p> <p>Suddenly this month I was presented with a bill for ~R3000, apparently they had messed the account up and I was not in credit and expected I pay it immediately. I said I would be able to pay it off but they now expect me to pay R500 a month which is not acceptable. </p> <p> </p> <p>My advise to anyone, is stay far away from Solver, they are unprofessional in ever sense!</p>

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Replies (1)
Solver Property Service
Solver Property Service's reply13 Oct 2022, 16:30
Official
Dear Jonathan,

Thank you for your feedback.

Apologies, we only recently opened a HelloPeter account so we were not aware of your complaint. If this is still a problem or if there is anything else that we can do to assist, please contact us on ***. We would just need your complex name and unit number and we will endeavor to assist.

Kind Regards,
Solver Managing Agents Team