1 reviews | Active since Jun 2017
System manipulated to make money out of Owners of Property
System manipulated to make money out of Owners of Property I am a pensioner who owns two apartments (107 and 108) at Crown Bishop in Parklands estate, and this is my income source. There were some challenges with levies and they introduced another kind of levy which had to be paid in a separate bank account from the normal levies. This was introduced in March 2020.
When this new levy was introduced, it was confusing to me, I changed banking payment details three times until I was told they now have two banking accounts, one for normal levies and the other for new levy. With all this confusion, I was late in paying so I was charged two penalties in March on the 10th and 17th. In April I was charged penalties on 6th, 8th and 14th. when I asked why I was told it was system generated, and everytime the system generated anything on the account it would charge penalties. so I told them is this a month generating scheme? I got for satisfactory answer from the consultant. so I wrote an email to the portfolio manager 10 at Astrodon (Yvette) on the 14th April to complain. She refered my letter to Janet (who I presume works for Solver Properties under Portfolio Manager5). She was requested to advice on the matter. I heard nothing from both of them.
I wrote to both of them on the 1st May 2020 to remind them that I am still waiting for a response from them and that I will take matter further. I am waiting.
Violet **********
We only recently joined the platform. Needless to say, we have taken the liberty to try and assist.
Kindly note that we are not the managing agent for Crown Bishop. We look after the greater Estate known as the Parklands Village Homeowners Association. On Solver's side, we have only ever had 1 account so we are not too sure where the confusion is coming in. Further, we don't have a Janet or Yvette that works for us. Both these matters seem as if they refer to your managing agent with Crown Bish. Needless to say, if there is anything else that we can assist with, please don't hesitate to contact us and we will endavour to assist. We here to help, thanks
We only recently joined the platform. Needless to say, we have taken the liberty to try and assist.
Kindly note that we are not the managing agent for Crown Bishop. We look after the greater Estate known as the Parklands Village Homeowners Association. On Solver's side, we have only ever had 1 account so we are not too sure where the confusion is coming in. Further, we don't have a Janet or Yvette that works for us. Both these matters seem as if they refer to your managing agent with Crown Bish. Needless to say, if there is anything else that we can assist with, please don't hesitate to contact us and we will endavour to assist. We here to help, thanks