TM
Thato M
1 reviews | Active since Dec 2023
14 Dec 2023, 09:37
SOLVER IS DOING US WRONG!!
I recently moved to Waterfield Park in August. We are being billed for levies for owners that are not paying the levies. I sent solver a whatsapp message requesting to make a payment arrangement towards my December bill. They have cut my electricity without even notifying me. I am trying to get hold of the managing agent of the complex Leah however she doesn't even respond to our requests. I want my electricity to be switched on as I have paid my levies. They also need to sort out the outstanding levies of the owners who are not paying. I cant keep on being billed for a unit that I don't even live in!!! Im really annoyed
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Solver Property Service's replyOfficial
10 Apr 2024, 08:30Dear Thato, Thank you for taking the time to share your feedback. We appreciate your honesty and are sorry to hear about your experience. We would love the opportunity to engage with you further on the matter. Please contact our head office ***) so we can get more information (Ie. complex name and unit number) and address any concerns you may have. Kind Regards, Solver Property Services
Best regards,
Solver Property Service's reply10 Apr 2024, 08:30
Official
Dear Thato, Thank you for taking the time to share your feedback. We appreciate your honesty and are sorry to hear about your experience. We would love the opportunity to engage with you further on the matter. Please contact our head office ***) so we can get more information (Ie. complex name and unit number) and address any concerns you may have. Kind Regards, Solver Property Services
Best regards,