Non existing service

Item: Solver Property Service
Rating: 1

From a trustee perspective:

*********** Poor feedback Acts as of they know ot all but knows very little Promises the best but does no effort keeping to the promise 1st month of service is always the best and thereafter no servoce Hidden undisclosed costs monthly Inacurate water readings Owner is all present during quotation stage with top management and thereafter steps out completely leaving the complex to be managed by less experienced and incompotent staff

From a resident/investors view: *********** knoledge on general points No/little feedback on concerns and issues raised No/little feedback regarding concerns raised nor is e-mails sent to trusteea for their input You are just a number to them

Would not recomend Solver to any complex as managing agent.

Helpful (0)

Replies (1)

Solver Property Service's replyOfficial

09 Oct 2023, 06:35

Dear Pieter, "We are sorry to hear that you did not have the experience you were hoping for. Our goal is to provide the best possible service to our customers and we take all feedback seriously. Please contact our head office ***) so we can get more information (Ie. complex name and unit number) and address any concerns you may have."

Solver Property Service's reply09 Oct 2023, 06:35

Official