1 reviews | Active since Nov 2013
Electricity bill keeps going high every month
<p>We have moved in Cilloas on the 1st October we have been staying there for 7 months now, our normal water and lights invoice normally say R350.00 for the month, since end of March its been double that amount every month for March, April,May 2017, i do not understand why this is double as winter only starts from June till August month 2017.</p> <p> </p> <p>This is really ridiculus we are only 2 people, everyday 2 lights and a tv stay on for 3 hours and use the stove for half an hour, we switch off the geysar and we still pay double the amount for electricity, we save alot of electricity but according the solver property service we use double for water and lights, i have asked JP Labuschagne / Portfolio Manager several times to explain why is our electricty for those 3 months double, but he refuse to reply back or give any feedback.</p> <p> </p> <p>JP Labuschagne / Portfolio Manager, is quick to respond with a complaint against you or with a fine but he can not respond when you ask him what is going on, they are really useless.</p> <p> </p> <p>I have decided to get led lights for the place but it will be useless for me as for i am paying double for w&l and i do not know why?</p>
Thank you for your valued feedback. Please be so kind as to contact our offices and request to speak to our management team. Once we have your complex name and unit number, we can investigate this further for you.
You will be pleased to know that we take photos of all the meters and charge strictly according to municipal tariffs (Unless the readings are done by a 3rd party appointed by the complex). Needless to say, know that we are committed to assisting our clients and we will do our best to address your concerns (or at the very least, explain any bottlenecks).
Ps. Apologies for only coming back to you now but we only recently opened a HelloPeter account.
Kind Regards,
Solver Property Services
Thank you for your valued feedback. Please be so kind as to contact our offices and request to speak to our management team. Once we have your complex name and unit number, we can investigate this further for you.
You will be pleased to know that we take photos of all the meters and charge strictly according to municipal tariffs (Unless the readings are done by a 3rd party appointed by the complex). Needless to say, know that we are committed to assisting our clients and we will do our best to address your concerns (or at the very least, explain any bottlenecks).
Ps. Apologies for only coming back to you now but we only recently opened a HelloPeter account.
Kind Regards,
Solver Property Services