Belligerent, *********** and unapologetic. Look elsewhere for a managing agent.

I prefer writing good reviews here. Unfortunately this company has no redeeming features. I have tried for two years to get things working properly with them. Reality is that they treat customers like ATMs firstly and a nuisance secondly. Their wonderful online system makes their incompetence and dishonesty plainly transparent. If you are looking for a managing agent, move on. Our first contact person was useless, so they promoted her. The second was completely inexperienced. Every query you have goes on for months. It is so exhausting trying to get clear answers out of them you eventually give up. They 'outsource' work that you havent authorised (eg tax) and then expect you to pay for it. No negotiation, no discussion. Their 'outsourced expert' never heard of a Sec 21company and told us we had to pay tax. They constantly try to bring in their own service providers, obviously for the kickbacks, and then dont bother to manage them properly either. Staff follow the lead and shocking attitude of the owners: Belligerent, unfazed by complaints and completely unapologetic when confronted with the truth. After telling us we could give 2 months notice, they forced us to give 3 and then withheld our money so that our staff couldn't be paid on time. They had told us the bank accc was in our name, another lie. They lie, obfuscate and do not deserve to be in business. If you see them coming, run.