I can’t believe horse people can be so *****

I have had an absolutely horrible experience with them. I ordered something from them, after 3 weeks they said they did not have the color in stock and I asked for a refund. Which the said had been done but i did not receive my money which is over a R1000. They claimed it was paid via payfast and it would take at least 5-7 days because of the “public holidays”… I contacted payfast and they never even paid me back! They just pretended to do so!!!!!!!