Do not become a Solmate client, do not fall prey to them.

It is important for the people out there to know about the dark side of Solmate before becoming a client. I paid a part of my salary into my Solmate account. That was money required for my debts. I transferred the money accordingly. An amount of R7500 was transferred to my wifes Capitec account, and I received a message that the transfer was accepted by the financial institute. The next day R7540 was returned to my account without any explanation. R40 is their fee for immediate clearance. The original amount paid into the account was R25000. Solmate set this amount as my monthly withdrawal limit and R10000 as my daily limit. This was already a disappointment to me. Now the predicament is that the R7500 was not added back to my available monthly limit. Meaning that I cannot use that R7500 until the first of next month. For the people that don't know, your money is in your account but not on your card. You need to load your card with money using the app. So, I cannot even load my card because that is also deducted from your monthly limit. There is no way to transfer, draw, ewallet etc. The money is not available. Take note that each time you load your card it will cost you R4. As I stated immediate clearance fee is R40. All the banking costs are also deducted from your monthly limit. So, you will never be able to use the amount you paid initially in the same month. There is a Whatsapp link to chat to an idiot somewhere in the world. After stating that I cannot pay my rent and might lose my place of living, the answer was "We are sorry for the inconvenience, can we assist you with anything else". Now people that is Solmate. According to Google head office is in Pretoria. SALU Building. 316 Thabo Sehume Street. Well good luck trying to get a telephone number. You do not have any humility or any technical service. It is straight forward a dangerous bank, and for me it is a ****. They use every trick in the book to keep as much money in the accounts as possible to benefit their investment capital. Say as far away as you can and warn as many people as you can.